Char-Broil Cool Cleaning Nylon Grill Brush Reviews
About Char-Broil Cool Cleaning Nylon Grill Brush
The Char-Broil Cool Cleaning Nylon Grill Brush, found online at CharBroil.com, is a new grill cleaning brush which uses soft bristles and Cool-Clean Technology to efficiently clean porcelain grills.
How Does It Work?
According to their website, the Char-Broil Cool Cleaning Nylon Grill Brush is an excellent alternative to traditional metal cleaning brushes. Some people don’t like metal cleaning brushes because the bristles can chip and fleck, leaving metal on their grill grate and which can unfortunately get into the food they then cook on their grill.
Other people own grills made of alternative materials, like porcelain, which simply cannot be cleaned with traditional metal brushes. For all of these reasons and more, customers may need a softer but still effective grill brush.
The Cool Cleaning Nylon Grill Brush says that they are able to effectively clean grills from leftover food and char even though they are using soft and gentle bristles and have been specifically designed to clean grills after they have cooled down.
If customers are able to purchase this product directly from the Char-Broil website, the Cool Cleaning Nylon Grill Brush will be priced at $12.99. Unfortunately at this time the brush is completely sold out from their own website, but customers will be able to find it at other online retailers like Amazon.com and through third party home goods and hardware stores, like Lowe’s. The prices that customers find at these third party retailers, however, may differ from what they find on the Char-Broil website.
Customers who are able to purchase this product directly from the Char-Broil website can follow this company’s Refund Policy, which states that customers may return unused products still in their original condition within 30 days of the date of purchase for a refund.
In order to be eligible for your refund, you will need to contact their Customer Service team by phone in order to request a Return Merchandise Authorization number. This number must be clearly written on the outside of your return package as well as on the packing slip which must be included inside your returned package.
Customers are welcome to return products without first receiving an RMA number, however you will be assessed a 20% restocking fee based on the value of the item you have returned.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 866-239-6777, by using this website’s Live Chat feature when it is available, or by submitting them directly to their website through their Email Us link on their Support page.
In general it appears that the Char-Broil Nylon Grill Brush is actually well-liked by grill owners for the most part, and it receives good reviews not just on the Char-Broil website but on the websites of other retailers as well.
However, it seems necessary to repeat to customers that this is a “Cool Cleaning” brush and is not intended to be used on a grill immediately after it has been used. Many of the unhappy reviews of this product came from customers who had the nylon bristles melt onto their hot grill when it was used too soon after the grill had been used.
Competitors and Alternatives?
Certainly there are many, many different grill cleaning tools available at a variety of retailers – in fact, there are many additional options for grill cleaning brushes available from Char-Broil themselves! Customers who are hoping to find an alternative to this particular grill brush should really not have trouble finding options which may better suit their needs.
If you have experience with this company or their products, please leave your Char-Broil Cool Cleaning Nylon Grill Brush reviews below.